We have a 7-day return policy, which means you have 7 days after receiving your item to request a return by contacting our customercare.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Returns and exchanges requests will be subject to checking and vetting ny Atri Ayur.
Atri Ayur is not responsiable for any damage caused after deliviery. Damages due to neglect, improper usage, or wrong application will not be covered under exchange or return policy.To start a return, you can contact us at atriayur@gmail.com . If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
- You can always contact us for any return question at atriayur@gmail.com
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods, custom products (such as special orders or personalized items). Please get in touch if you have questions or concerns about your specific item.
We cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
Cancellation on the time of shipping, 90% of the payment will be refunded.
Cancellation after the product is delivered, the product has to be returned in its resaleable form then upto 75% refund is applicable in these scenarios.